Lastest ITProPortal news

Lastest ITProPortal news

2018-07-21 21:36    2018-07-22 06:43

Are marketing clouds finally ready to get social media right?

Software leaders are once again tipping their toes into social media but this time they're being considerably more cautious.

We must take data more seriously to deliver greater productivity

It's high time businesses and consumers realise the value of data.

SMEs look to RPA to improve GDPR compliance and staff productivity

It seems that many SMBs are already unlocking the power of RPA to improve efficiency, allowing them to use their best asset - their employees – to focus on and undertake more transformative activities.

Data: transforming the energy sector and generating customer loyalty through AI

AI and data analytics can provide energy service providers with greater insight into the wants and needs of their customers.

NHS to get £500m tech investment

Health secretary Matt Hancock stresses need for digital transformation in healthcare.

Too human? Keeping the personal touch in customer contact

Through automation and AI, contact centres can deliver even greater personalisation while reducing strain on employees.

Technology doesn’t mean you can forget the basics of customer service

There is no excuse to forget the basic rules of customer service; technology can be used to enhance this – not replace. So, what are these rules - and how can businesses get them right?

Cisco invests $100m into UK AI sector

Networking giant will also partner with UCL to develop new AI research centre.

It's time to relook at, rethink and then restructure our fragmented IT security landscape

GDPR and the NIS Directive present the perfect opportunity to eliminate tool bloat at your organisation.

Trump slams EU on Google fine

US President unhappy with treatment of "one of our great companies".

Azure cloud success pushes Microsoft to record results

Record share prices follow latest Microsoft results.

UK government criticises Huawei product security

Huawei agrees there's room for improvement.

Six ways contract mismanagement can sink a business

The moment a contract leaves the digital ecosystem, risk and added cost are introduced into the equation. Let’s examine some of the unintended consequences of manual contract management.

Tracking customer experience with key performance indicators

Quantitatively measuring that may otherwise be defined as qualitative can be a bit tricky, but there’s no reason to panic. There are ways forward.

Why security testing is a core business value for FinTech

Financial institutions have been attractive hacking targets for many years, and this attention has not diminished with the addition of cloud and mobile technology.

GDPR has made life easier for cyberciminals

Removal of PII data from Whois records makes protecting Internet users increasingly difficult for security professionals.

How to reduce data centre energy waste without sinking it into the sea

Reducing your data centre's impact on the environment doesn't require drastic measures.

UK utilities ready to embrace AI technology

Monetary savings and customer retention cited as main driving factors for AI adoption.

How hackers can penetrate any organisation via enterprise file sharing platforms

While useful for sharing files, content collaboration platforms often leave organisations exposed to malicious third parties.

How can retailers achieve successful digital transformation?

One answer to this problem lies in embracing digital transformation to deliver an immersive, engaging and personalised shopping experience for consumers that is exclusive to physical retail environments.

IBM sees results boost thanks to cloud and hardware push

Moving into new territories proved lucrative for the tech giant.

Insider security threats fall following GDPR

Some cyber threats are shrinking in the UK and Germany, new research suggests.

The power of direct mail marketing for education

If you are looking to boost your profile, it’s time to consider these measures. It’s often best to pick a range of marketing tactics.

Leading tech minds swear off using AI for weapons

Hundreds of companies promised not to build AI weapons.

AWS CEO denies it is competing with Cisco

Company chief says AWS is not building a commercial network switch.

AI: the key to attracting future talent, not replacing it

Arguments have been made that using this technology within the workplace would eventually spell ‘replacement’: replacement of jobs, careers, businesses or even entire industries.

Don’t play the waiting game: speed up savings by going paperless

Companies that adopt digital ways of working and evolve accordingly will be able to accelerate processes without compromising on quality.

Half of US retailers have seen a data breach this year

Data breaches double among US retailers while sensitive data is now being stored in the cloud.

The automated process vs. bad data

What is bad data and why should we care?

VIRTUS opens London's biggest data centre

The firm's Stockley Park campus will soon deliver 115MW of IT capacity to the UK's capital.

AI will revolutionise IT services – so how can the industry prepare?

ITSM providers should begin laying the groundwork needed for AI now to ensure their solutions can adapt.

Google hit with billion-dollar EU fine

European Commission orders Google to unbundle search and Chrome from Android.

A smart approach to service assurance for smart manufacturers

Digitalisation and advanced manufacturing technologies are causing a revolution on the factory floor.

Focus on security and standards to reap IoT rewards

Unlocking real value from connected devices requires more than blind investments in the technology.

Five network security threats facing retail - and how to fight them

Retailers must work with experienced partners to combat today's growing cyber threats.

Google wants to bring Chromebooks into your business

Chrome Enterprise Grab and Go initiative is live.

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