How artificial intelligence in hotel systems can remodel the hospitality business

Using AI’s inherent capability along with predictive analytics and natural language processing, the entire information management system is getting synchronised and highly optimised to deliver exceptional customer service.

Are marketing clouds finally ready to get social media right?

Software leaders are once again tipping their toes into social media but this time they're being considerably more cautious.

We must take data more seriously to deliver greater productivity

It's high time businesses and consumers realise the value of data.

SMEs look to RPA to improve GDPR compliance and staff productivity

It seems that many SMBs are already unlocking the power of RPA to improve efficiency, allowing them to use their best asset - their employees – to focus on and undertake more transformative activities.

Data: transforming the energy sector and generating customer loyalty through AI

AI and data analytics can provide energy service providers with greater insight into the wants and needs of their customers.

NHS to get £500m tech investment

Health secretary Matt Hancock stresses need for digital transformation in healthcare.

Too human? Keeping the personal touch in customer contact

Through automation and AI, contact centres can deliver even greater personalisation while reducing strain on employees.

Technology doesn’t mean you can forget the basics of customer service

There is no excuse to forget the basic rules of customer service; technology can be used to enhance this – not replace. So, what are these rules - and how can businesses get them right?

Cloud computing is the UK's top digital transformation tool

For IT pros in the UK, investment in cloud and hybrid IT is of the utmost priority.

Rewriting the code for ethics in software development

It is time for developers to consider the ethical obligations of their code.

GDPR non-compliance could spell the end for a third of businesses

Some businesses don't know where they store their data.



Viral Video Recap: Grandma Rides Roller Coaster for the First Time and More

This week’s viral video recap features some epic firsts that — luckily for us — were captured on videoWatch a 78-year-old granny ride — and love — a roller coaster for the first time. Then, on the other end of the spectrum,



If Super Mario's Life Were a Pop Song

Let's-a go and listen to the love story one boy exudes for gaming superstar Mario.Set to music of One Republic's top 40 hit "Love Runs Out," this "Lives Run Out" parody chronicles the life of a hardcore gamer,


今日凌晨,谷歌在I/O大会上发布了全新设计语言Material Design。在20多天前的WWDC上,苹果也发布了全新编程语言Swift。两家科技巨头公司,在一年一度的开发者大会上,都发布了全新的语言,但这二者却有着本质的区别。  




双 11 临近,空气里都弥漫着人们蠢蠢欲动的浓浓购物欲,在众电商开启撕逼抢人大战的紧要关头,京东却慢条斯理得推出了一部以父爱亲情为主题的暖心微电影《我和老爸》,不禁让路人都看着捉急传说中的促销呐?说好 ... ...




Google Debuts Its First Apple Watch App With “Google News & Weather”

The Apple Watch already had a healthy ecosystem of third-party applications when the smartwatch debuted in April, with some 3,500 apps available shortly after its launch, including many of tech’s biggest names, like Facebook, Instagram, Twitter, Evernote and many others. However, 

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