Live chat for service differentiation

Implementing and using it correctly can be a key service differentiator that can deliver a competitive advantage. It also has several key advantages over other customer communication channels.

Messaging App Viber Takes A Step Into Social Networking With New Public Chats Feature

A lot of messaging apps have been highlighting how their services are a great way for people to directly communicate with their friends directly, in opposition to the bear-all nature of social networks like Facebook. But today Viber, the messaging app with 209 million users,

Convies Debuts A Vine-Like Video Messenger For Chatting With Friends And Groups

Fresh on the heels of Vine's expansion into private video messaging last week comes today's launch of a new video chat app called Convies, offering a dedicated experience for sharing short video messages with friends or groups of friends,

Eventjoy’s New App For Event Goers Adds Real-Time Chat, Live Announcements And More

Eventjoy, the event management platform and Y Combinator graduate that was quickly snatched up by Ticketmaster last fall, is today releasing a new version of its mobile application for event attendees that’s more of an overhaul than an upgrade. The new application introduces a number of unique,

Air Raises $3.6 Million For An App That Lets You Stream Live Video To Friends

A startup building a live broadcasting service for mobile users, previously known as Yevvo, has raised close to $4 million in Series A funding, an SEC filing shows and the company confirms. Launched in mid-2013,

Facebook Goes Nuclear On The Messaging War With Its M Assistant

All messaging apps are the same no more. A few years ago, there were few differences between SMS and a slew of chat apps like WhatsApp, WeChat, Kik, Line, Kakaotalk, and Facebook Messenger. But each have slowly defined themselves differently, whether through simplicity, connections to businesses,

Dasher Teams Up With Venmo To Bring Peer-To-Peer Payments To Its Messaging App

It’s not a secret that Facebook is considering adding payments to its Messenger app. The company poached PayPal CEO David Marcus to lead the unit and evidence of a feature were unearthed by a computer science student last month — but if and when it finally arrives,

Fradio’s New App Lets Anyone Be A DJ, Broadcast Live Radio To Friends And Fans

A new application called Fradio is officially launching today, offering a service that allows anyone to become a DJ, broadcasting their favorite tracks to their friends or fans, and even talking over the tunes with a push of a button in order to engage their audience. The app,

Trends That Will Revolutionize The Retail Industry

In retail, innovation is the name of the game. Increasingly, retailers are staying ahead through unique in-store experiences that inspire shoppers through social lifestyles.Take a look at STORY, a Manhattan retailer that continually changes everything in store,

The New Bebo Releases Its First App, Blab, A Video ‘Walkie-Talkie’ Service

Bebo, the troubled social network that got re-acquired by its serial entrepreneur founders Michael and Xochi Birch last year, is today launching Blab, a video-based "walkie-talkie" app for iOS that lets users send messages to others with the app, as well as those who don't have it. Read More

After WhatsApp: An Insider’s View On What’s Next In Messaging

I was driving to a meeting in San Francisco when I got the message: “Facebook to buy WhatsApp for $19 billion.” I pulled over and watched as messages started to stream in. Everyone had the same question: Is Facebook crazy?

Huawei Matebook X Pro review

Huawei may have released the best laptop of the year - if you can afford it.

UK businesses risking huge GDPR fines

Businesses in the trades sector are ditching old tech without wiping memory first.

5G could generate billions for global GDP

Next-generation networks could mean big money for countries across the world.

Apple will update iPhones to end Qualcomm legal battle

Software update for iPhone users in China will solve patent issues, Apple says.

Microsoft Edge named as most secure browser

Report claims Edge detects and blocks phishing faster than any other browser.

Apple to open $1bn centre in Austin

iPhone maker plans on employing up to 15,000 people as part of new expansion.

Alexa, if we all shop using Google Home, will I need a website in five years’ time?

When it comes to online selling and marketing, it’s frankly ridiculous to separate online and offline.

GDPR has helped cut ad trackers in Europe

The number of ad trackers decreased in Europe while rising in the US.

How video sensors provide a smarter, holistic view of physical security

AI-powered cameras can help businesses address the need for continuous surveillance.

How ECM Solutions are evolving with the digital workplace

ECM systems provide employees with the documents they need while also safeguarding an organisation's valuable information.

How to prepare your data centre for the future: 5 trends to stay on top of

The technology industry is never dull, but we are witnessing some especially exciting times. While data centre management will never be simple, these trends will help simplify things. Read more: http://www.itproportal.

周鸿祎:警示大数据时代的六大挑战!

9月24日,2014中国互联网安全大会(ISC 2014)在北京国家会议中心召开。

卓易市场独家数据:手游用户喜好分析

2014年在智能化大潮下,智能手机用户为主力军,截至今年6月,中国手机游戏使用率为47.8%,增长4.7个百分点,规模增长3648万,手游进入快速增长期。卓易市场自2012年成立以来,积累了大量的安卓用户。

那些年我们一起追过的缓存写法(一) - 蘑菇先生

介绍本篇主要说下楼主平常项目中缓存使用经验和遇到过的问题。目录一: 基本写法二:缓存雪崩 1:全局锁,实例锁 2:字符串锁三:缓存穿透四:再谈缓存雪崩五:总结一:基本写法为了方便演示,我们用Runtime.

淘宝明日启动无人机送货试验

别羡慕亚马逊之前玩的无人机送货了,因为淘宝也开始了。今天淘宝给出的消息称,从明天(2月4日)到2月6日,将在特定区域实验无人机送货。到底会在哪些地区呢?

有传 Samsung Galaxy S6 不会附送臃肿软体,反而会预载 Microsoft 的 app

从前 Samsung 最知名的就是用胶制造手机,不过近年已经在手机机身加入金属元素了。

Uber创始人Garrett Camp正在通过他的Expa创业工作室,布一盘很大的棋

本文作者是Eddie Fu,他常居纽约,希望能给大家带来第一手的纽约创投讯息。欢迎大苹果的小伙伴和他联系,邮箱是eddie.h.fu@gmail.com。Expa是Uber创始人Garrett的lab(实验室,我们姑且这么称呼)。

High school class shakes it off for full-out graduation flash mob

Colin Yost — Portsmouth High School in New Hampshire's 2015 valedictorian — wanted something different to close out his graduation speech. So he gathered classmates and school administrators together to organize a giant flash mob set to Taylor Swift's "Shake It Off,

“严苛防错等级 细节品质保障” 杭州西奥电梯开辟质量安全通道

中国杭州2015年7月29日电 /美通社/ -- 杭州西奥电梯有限公司始终将“安全品质”作为最关键、最核心、最重要工作来抓,公司成立十余年来将安全视为公司生命线,为社会提供高等级的安全运营体系是公司立足的根本。

科技奥斯卡:ZOL年度产品大奖评选开启

北京2015年12月25日电 /美通社/ -- 2016年1月20日,科技无疆 -- 中关村在线2016技术论坛暨年度产品颁奖盛典将在北京泰富酒店大宴会厅举行。中关村在线已经连续7年在年终对中国科技产品市场进行盘点,甄选并推荐创新产品,为优秀者加冕,为用户提供选择建议。今年,除了在线上公布科技产品大奖评选结果之外,中关村在线还将首次举办盛大的颁奖典礼,并邀请产业专家、行业领袖、科技爱好者共同见证奖项的颁发,以论坛的形式探讨近期科技产品相关的热点话题。

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